Frequently Asked Questions (FAQ)

 

 

1. What kind of artwork does With Luuk offer?

 

With Luuk offers both original artworks and high-quality reproductions (prints, editions). Every piece is carefully crafted and is intended for collectors, businesses, and private art enthusiasts alike.

 

2. How is the price of an artwork determined?

 

The price depends on factors such as: the size of the work, whether it is a unique original or a reproduction/print, the materials used, the edition size (if it is a limited edition), and whether it is a commissioned or custom-made piece. Feel free to contact us for more information about a specific work.

 

3. Can I order directly through the website?

 

Yes — many reproductions or prints can be ordered directly through the webshop. Original works or specially commissioned pieces will often be available upon request: you can use the contact form or email to receive a price quotation, delivery time, and terms and conditions.

 

4. Do you ship internationally?

 

Yes — With Luuk ships worldwide. For international shipments, shipping costs are calculated based on the destination, weight, and size. Please note: any customs duties, import fees, or local taxes are the responsibility of the recipient.

 

5. Do you accept commissions or custom-made work?

 

Custom work or commissions can be discussed, depending on availability and circumstances. Please contact us to discuss your idea or request — we will then review whether and how this can be realized together.

 

6. How do I know that an artwork is authentic?

 

Original works by With Luuk are delivered with a signature, numbering (if applicable), and a Certificate of Authenticity or comparable documentation. Reproductions/editions clearly state the edition size to ensure transparency.

 

7. Can I visit the studio or atelier?

 

Visits to the studio can be arranged by appointment. Please contact us in advance to schedule a visit, so we can allocate enough time for your visit and receive you appropriately.

 

8. How can I stay informed about new works, exhibitions, or editions?

 

Subscribe to the newsletter on the website and follow us on Instagram. This is how you will receive the first updates about new releases, events, and work that becomes available.

 

9. What should I do if something is wrong with my order (e.g., damage during shipping)?

 

In case of visible damage to the packaging or the artwork, we kindly ask you to report it immediately upon receipt to the delivery person and to contact our customer service (hello@withluuk.com). We are happy to help you resolve the issue.

 

10. Which payment methods are accepted?

 

The accepted payment methods are displayed during the checkout process on the website and may vary. For original works or works upon request, payment can be arranged by mutual agreement (e.g., prepayment, bank transfer).